Technical Support Analyst
Olivia Taylor is a skilled Technical Support Analyst with a knack for resolving complex technical issues and providing exceptional customer service. She holds a degree in Information Technology and has experience supporting various hardware and software systems. Olivia is committed to delivering timely and effective solutions to meet our clients’ IT support needs.
Oliviataylor@frndsinfotech.com
800 581 8083
Professional Skills
- Help desk support and ticket management
- Desktop and laptop troubleshooting
- Software installation and configuration
- Remote desktop support
- Customer communication and relationship management
Professional Level
Help desk support and ticket management
80%
Software installation and configuration
90%
Desktop and laptop troubleshooting
95%
